Meet Our Lady’s Inn: For 35 years, Our Lady’s Inn has offered shelter and wraparound services for homeless pregnant women and their children. The organization provides a loving home and an array of services to rebuild lives — one mother, one baby and one family at a time.
The challenge: The team at Our Lady’s Inn struggled to track and analyze outcomes data. As they served a growing number of women, babies and families, the data management became more important than ever.
Why MMG: It’s simple, says Peggy Forrest, President and Executive Director of Our Lady’s Inn. “They are mission-focused.”
The Mission Matters Group solution: MMG implemented a custom Salesforce information management system for OLI’s robust data management needs. “MMG invested the time to make sure our staff was equipped to use the technology,” Peggy shares. “They had qualified staff who worked to understand us and offer solutions to meet our needs.”
The ultimate impact: “It has been easier to track our data for reporting to outside partners and constituents,” Peggy reports. Furthermore, Peggy and her team love that the MMG team is always there. “Mission Matters Group offers ongoing support through our service contract,” she says. “It’s been a good experience overall.”