Technical Solutions Consultant

WHO WE ARE:


We believe communities thrive because of driven nonprofits and passionate people. Everything we do is driven by purpose. We develop with heart, work with transparency, and deploy with intentionality. We formulate organizational and information technology strategies, employing our social service and systems expertise to strengthen nonprofits. Service is our calling and that’s how our team approaches strategy. We are proud of the solutions we implement, but more than anything we are proud to serve our amazing nonprofit clients and their missions.

WHO YOU ARE:


As a Technical Solutions Consultant, you have 1-3 years experience building easy-to-use, scalable solutions. You know how to use platforms such as Salesforce to design and build solutions that support mission, empower staff and equip leaders with data to demonstrate their impact.

Your Job Experience Includes:


  • Demonstrated understanding of system administration and opportunities to automate
  • Ability to quickly diagnose and resolve systems issues on production systems
  • Ability to configure cloud hosted solutions and platforms
  • Experience with automation tools
  • Carry out testing activities to thoroughly review features and/or bug fixes
  • Desire and ability to learn new technologies quickly
  • Ability to work in a multi-technology environment with the ability to diagnose complex technical problems to their root cause

Your Day to Day:


  • You conduct unit testing on features you built and deploy client approved features to production.
  • You participate in human-centered design sessions, troubleshoot technical problems, and research vendors or third-party applications.  
  • You manage your day to ensure you time to build high quality features on systems like Salesforce, creating or updating solution documentation, or drafting wireframes to mockup design ideas.
  • You support client training, so they are equipped to use and manage all features available to them.
  • You participate in daily 15-minute standups with your project team to collaborate on the work you will do for our nonprofit clients.
  • You may collaborate with your teammates on internal initiatives focused on continuous improvement. This could include refining process, documenting best practices or goal setting.
  • As a completely virtual company, your daily commute won’t be long. You are responsible for ensuring that you work in an environment that is most beneficial to you, be it at a home office or favorite coffee shop.

WHY YOU WANT TO JOIN MMG


 

You are an experienced technologist. You love seeing how technology helps others have more impact. You have 1-3 years experience with Salesforce and other technologies and want to apply it to the nonprofit space.

 

You are service oriented. You are searching for an environment where you can leverage your skill set to contribute to a greater good.

 

You are passionate. You care about a cause and believe that when a bunch of like-minded people work together, they truly can change the world.

 

You are a lifelong learner. You ask questions and seek to truly understand. You develop your skill set based on professional needs and personal interests. Your desire to learn is driven by a commitment to constantly grow.

 

You like thinking outside of the box, or even believe there is no box to think outside of. You want to join a team of creative problem solvers.

 

You think trust is a cornerstone to healthy relationships and partnerships. You want to join an organization that puts an extreme focus on being a tightknit, trusting team because healthy teams can make a big impact.


WHAT YOU CAN EXPECT:


At MMG we strive to build a culture… not just a business. Your teammates strive to make MMG an awesome place to work.

Here is what you can expect from the team:

CULTURE:

  • Commitment to living our core values
  • Open and transparent dialogue
  • Looking at everything through the lens of mission
  • Honoring our families with balanced work lives

WORK LIFE:

  • Travel 20-25% of your time
  • Scheduled team retrospectives coupled with a commitment to continuous improvement
  • Learning and cross training opportunities
  • Striving to align skill sets to people’s passion

BENEFITS:

  • Employer-sponsored family health coverage including dental and vision
  • Paid time off including a generous holiday schedule
  • Paid paternity and maternity leave
  • 401k plan
  • Flexible work environment