Based on those needs, we formulate a strategy to align people, process and technology to your mission — all driving towards a more efficient organization. Our goal is to help you understand and articulate your impact, supported by data. As we explore a “day in the life” of your organization, we become equipped to develop information management solutions to help with what matters most to you.
Strategy and Organizational Health Consulting
We know that getting your stakeholders aligned to your vision is critical for mission-driven organizations. Unfortunately, the process to develop a clear vision and strategic plan can be complicated and overly time-consuming, resulting in a plan that is unclear to the people that need to understand it the most. The Entrepreneurial Operating System® (EOS®) identifies six key components that must be managed and strengthened for an organization to thrive and achieve its vision. Don’t let the term entrepreneurial throw you off! The tools in the EOS framework apply to nonprofits just as well as they do to for-profits and we will walk you through the process, guiding you and your team every step of the way.
Salesforce Success Start
The Mission Matters Group Salesforce Success Start is designed to get your organization up and running on the Salesforce-based CRM platform in less than a month. Nonprofits benefit from open and flexible data architecture, key building blocks for donor and constituent management, a global community-power movement and 10 free user licenses from the Salesforce Foundation. Key benefits include:
- Guidance and expertise on how to best leverage the Salesforce Nonprofit Success Pack to support your organization’s processes.
- End-user centric training, with hands-on exercises that drive adoption.
- Organization can be up and running in a few short weeks.
- Implementation of best practices for fundraising, program management and data quality.
- Reporting and analysis that provide visibility and insights.
Measure Your Mission
Outputs are only the starting point. The real question: what type of impact are you having on your mission as a result of your activities? Mission Matters Group can help. MMG partners with organizations on a journey that leads to a deeper understanding of their most critical outcomes and the framework needed to collect and measure them.
By developing logic models, weekly scorecards, monthly metrics, and quarterly objectives and key results (OKRs), we empower organizations to develop cultures of learning that lead to greater impact.
When you need help with your existing Salesforce system, MMG is here to partner with you. We created our Support service with busy nonprofit professionals in mind, so you can manage your systems in a way that’s both strategic and cost-effective. We can serve you with:
- Report building / modifications
- Minor functionality enhancements desired for existing objects
- Workflow troubleshooting
- Page layout adjustments
- Security Profile adjustments
- Ongoing training for professional development or on-boarding
When your technology is streamlined, your nonprofit is at its best. That’s why everyone on your MMG team is driven to make sure everything goes as smoothly as possible. And when things don’t? You’ll be surprised at the lengths we’ll go to make things right. Your MMG support team can fix, tweak, customize and provide training to empower your team to learn and grow. We’ll take care of the technology so you can take care of your constituents. Service is our calling and that’s why we approach everything we do through the lens of your mission.
The MMG Impact Membership is a monthly subscription that provides nonprofit organizations a cost-effective way to outsource a variety of needs so you can focus on more mission-critical work. For a monthly fee, your nonprofit gets access to MMG’s Impact Specialists for a pre-determined number of hours. Those hours can be used to solve a myriad of issues or challenges that organizations face. You can also purchase additional “buckets” of hours at a reduced cost and the subscription can be cancelled at any time.
Examples of how Impact Specialists can help include:
- Excel tips and tricks
- Report creation & consolidation
- HIPAA compliance
- Board presentations
- IT system review
- Data migration
- Social media assistance
- Event planning support
- Performance management
- Staff training
- System troubleshooting
- Website modifications
We realize it’s difficult to keep up with the ever-increasing challenges and organizational responsibilities nonprofits face today. An Impact Membership gives you an inexpensive way to get the support you need on an ongoing basis. Contact us today to learn more about the MMG Impact Membership service.